By Anonymous on 03 April 2025 | Purchase not verified

Bought a car from here in 2024 and had problems ever since. Dealership isn’t helping escalate or take ownership of issue

Reply from Oakridge Prestige on 03/04/25

Hi, Thanks for leaving this review. You purchased a vehicle which specifically had manufacturers warranty. For seven years, as you confirmed this vehicle was purchased back in 2024. I delivered this vehicle personally to you and you were happy when you received this. You did not mention any issues within 6 months so to say you have had existing issues is a bit extreme. Nonetheless when you did mention of issues around 21/01/2025 I assisted you in contacting a local MG garage to have an inspection of the vehicle. The issues that you have with the vehicle are specifically to do with MG if they are not assisting you with any issues that you have that is something you should raise with their head office. You state that we haven’t helped with the vehicle we provide a standard 3 months warranty on any vehicle purchased from us so any issues that may occur after that are unfortunately your responsibility we do ensure that all vehicles are checked extensively prior to our own purchase, this means that all the service history and documentation are all up to date and MOTs are always done even if they have 6 months left. I hope this provides you with some help. But like I said to you on multiple occasions and I have tried to help your problem lies with the manufacturer and not directly with us. MG has seven year warranty on all vehicles if they are not warranting that then I would most definitely be raising this issue to a superior of MG etc. Thanks, Arvie @ Oakridge

By Julia C on 31 January 2025 | Purchase not verified

First rate experience. Arvie met me at the local station and gave me time to look around the Honda Jazz and to test drive it with no pressure or assumptions that I would purchase. I commend him for his helpful spirit over the phone and when I went to see the car. I’m delighted with my purchase and with the price. Arvie is one of the rare examples of a trustworthy secondhand car dealer. You won’t be disappointed if you buy from Oakridge Prestige.

By Kewanza M on 23 December 2024 | Purchase not verified

My experience was beyond exceptional and Arvie was patient and helpful throughout. He even went beyond to make sure that all was sorted. I'll surely recommend Arvie to anyone for quality vehicles.

By Michael M on 09 December 2024 | Purchase not verified

We had a great experience buying our Smart car from Oakridge Prestige. We love the car so much. Highly recommend. Arvie was very knowledgeable & friendly.

By Anonymous on 27 November 2024 | Purchase not verified

My experience with Oakridge was amazing. Everything went really smoothly .

By TC B on 26 September 2024 | Purchase not verified

++++ Very Good, Great Car, Smooth Transaction, Thanks Very Happy ++++

By Zeeshan M on 17 September 2024 | Purchase not verified

They are well professional, cheap, genuine, transparent, honest and rich. I bought merg GLS at a very good price and I am loving it. Got my new registration paper within 4 days as scheduled. I would definitely recommend them

By Anonymous on 29 August 2024 | Purchase not verified

Unfortunately the car was faulty not that anyone could have foreseen this. The service I got was spot on and the issue was sorted no problems. Would definitely recommend and would buy for this dealer again.

By Anonymous on 19 April 2024 | Purchase not verified

Very helpful and amazing service

By Steven T on 12 January 2024 | Purchase not verified

Arvie, and Oakwood Prestige, have all these 5 star reviews for a good reason. The whole process was great from start to finish, Oakwood Prestige take pride in presenting excellent quality cars in great order and Arvie couldn’t be more helpful. There is no pressure and none of the ‘hard sell’ that can make the process of buying a car much less enjoyable. I wouldn’t hesitate for a second to recommend using Oakwood Prestige to buy your next car and whenever I am next looking to buy a car for myself or a family member, I will definitely be consulting Arvie again to see if he can help me find the right vehicle.